FOR DENIED & UNDERPAID ROOF CLAIMS
Turn dead roof deals into paying jobs.
Send us the insurance estimate on a denied or underpaid roof claim. We guide the homeowner through the claim process. If the claim is approved and the homeowner chooses you, we scope the job and prepare the contract.
No upfront cost. No job, no fee.
Send one insurance estimate
Send the carrier's PDF estimate for a denied or underpaid roof claim.
We guide the homeowner
We reach out to the homeowner and help them understand their claim documents and prepare questions for their insurer.
Get the scope and contract
If the claim is approved and the homeowner chooses you, we scope the roofing work and prepare the contract.
HOW WE GET PAID
Nothing up front, and nothing at all if the claim is not approved. Our proposed pilot commission is 10% of the eligible roofing contract revenue you actually collect, payable after completion under the terms below. The homeowner pays us nothing.
Why there's no upfront fee
We only earn a commission on a replacement you carry out and roofing revenue you actually collect. See the proposed pilot terms below.
QUESTIONS FROM ROOFERS
Claim Assist FAQ
Proposed pilot terms. Updated . We're finalizing the arrangement for our first roofer partners. The payment terms below are a proposal, subject to review and a written agreement before work begins. Your signed agreement sets the terms for your jobs.
How much would Claim Assist cost?
Our proposed pilot fee is 10% of the roofing contract revenue you actually collect, with no upfront charge. This includes the homeowner's deductible and paid roofing supplements (additional approved roofing work). It excludes unrelated claim payments, refunds, and separately purchased upgrades.
For example, if you collect $20,000 for the eligible roof replacement, the fee is $2,000.
Do I pay from the first insurance check or the final payment?
Under the proposed pilot, no commission is due from your initial deposit. Normally, payment would be due within 15 calendar days after both the roof is complete and you have received final customer payment in cleared funds. An insurer issuing a check, or the homeowner receiving it, does not by itself trigger payment to us. If the final balance is delayed, the rule below applies.
What if the final balance takes a long time to arrive?
If a customer balance is still outstanding at 60 calendar days after completion, the proposed fee would become due on the eligible money you've already collected. The fee on any later collections would be due within 15 calendar days of receiving those funds.
For example, if you've collected $18,000 of a $20,000 roof by day 60, $1,800 would be due then. The remaining $200 would follow when you collect the final $2,000. We would not charge a fee on money you never collect.
What if the claim is denied or the replacement doesn't happen?
No fee would be due if the claim stays denied, the project is cancelled, or you don't carry out the replacement. Claim approval alone would not create a payment obligation.
Does the homeowner pay Claim Assist?
No. The roofer pays our commission. The homeowner still pays their deductible and any other amounts they owe under the roofing contract.
How long would the pilot terms last?
We propose these terms for each participating roofer's first three accepted projects, then a review together. Those projects would keep their agreed terms. Any changes would be agreed in writing for future projects.
Is claim approval promised?
No. RoofGuide offers educational guidance to help homeowners understand their documents and prepare questions for their insurer. The insurer makes the coverage decision, and the homeowner chooses who does the work.
RoofGuide provides educational guidance to homeowners, not legal or public-adjuster services, and does not negotiate claims on a homeowner's behalf or guarantee any outcome. The homeowner decides who does the work.